About Support Spark

Hi, I'm Victoria Becker, the founder of Support Spark.

With seven years experience in customer support, I've worked my way up from the front lines to leading support teams. My experience has taught me the importance of truly understanding customer needs and the impact of effective support on customer satisfaction.

At Support Spark, I use my knowledge to help customer support professionals grow and excel. My approach is straightforward: equip you with the tools and confidence you need to make a real difference for your customers and your team. I believe in practical strategies and real-world solutions that improve the succcess of customer support professionals.

I'm excited to be part of your personal success story!